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Legal

Privacy Policy

Last updated: February 2026

1. Introduction

Welcome to AVANYAA ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website or place an order.

2. Information We Collect

We collect the following types of information:

  • Personal details: Name, email address, phone number, and delivery address provided during checkout or account registration
  • Order data: Items purchased, order history, payment method (we do not store card details)
  • Usage data: Pages visited, device type, browser, and IP address (via analytics tools)
  • Communications: Messages sent to us via the contact form or WhatsApp

3. How We Use Your Information

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and support responses
  • Improve our website and product offerings
  • Send promotional emails or offers (you can opt out at any time)
  • Comply with legal obligations

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with trusted third parties only to the extent necessary:

  • Courier partners — to fulfil and track deliveries
  • Payment processors — to handle transactions securely
  • Analytics providers (e.g., Google Analytics) — anonymised usage data only

5. Cookies

We use cookies to enhance your browsing experience (e.g., keeping items in your cart, remembering your session). You can disable cookies in your browser settings, though some features may not work correctly.

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to keep your account credentials confidential.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at support@avanyaa.in.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this policy, email us at support@avanyaa.in.